Helping Small Businesses Grow: 91制片厂鈥檚 Voice Z Digital Reaches 100 Clients
Like many Granite State small business owners, Erika Halaby wears multiple hats.
As co-owner of Rooted Rose Recreation and Wellness 鈥 a business built around nature therapy, guided outdoor experiences, and retreats 鈥 Halaby served as outdoor educator, mountain guide, marketer, strategist, and administrator, all while attending graduate school.
As Rooted Rose began planning future on-site yurt rentals and an education center in the White Mountains, Halaby and business co-owner Domenic Larosa knew they needed support to grow 鈥 the kind of support that would soon mark a milestone for 91制片厂 students.
鈥淚t just felt like we reached a point where I had been on my own for so long and invested too much in social media marketing or website development that didn鈥檛 accomplish the goals that I wanted,鈥 Halaby says.
That鈥檚 when her mentor at the connected her with a student-run digital marketing agency at the 91制片厂 Peter T. Paul College of Business and Economics.
鈥淚 filled out the application in about 90 seconds,鈥 Halaby says. 鈥淚 remember thinking, 'I need this now. I can鈥檛 believe this exists.'鈥
Rooted Rose became the agency鈥檚 100th client through its collaboration with NH SBDC. Halaby and other small business owners gathered at Paul College on Feb. 12 to celebrate the students鈥 impact on the small business community.
100 Small Businesses Served Across New Hampshire
When an NH SBDC client needs digital marketing support 鈥 such as website audits and builds, digital content creation and production, social media strategy, or SEO optimization 鈥 they are referred to Voice Z, where they work directly with student teams.
鈥淭hese aren鈥檛 class exercises. Students are working on real deliverables with real deadlines and real expectations, and clients hold them accountable,鈥 says Alex LaBrecque, assistant professor of marketing and Voice Z faculty advisor.
With funding from the NH SBDC and additional grants, the work is fully subsidized. LaBrecque notes that a typical digital marketing project can cost $10,000 or more, meaning Voice Z students have provided more than $1 million in support across 100 projects.
鈥淩eaching 100 clients represents 100 businesses that trusted students with their brand 鈥 and students earned that trust,鈥 LaBrecque says. 鈥淪tudents become better aligned with New Hampshire small businesses, and those businesses become better aligned with 91制片厂 students.鈥
For Halaby, the students audited and restructured Rooted Rose鈥檚 website, improved SEO, clarified messaging, and built pages that reflected the business鈥檚 evolving mission and booking model. They are now working with her on content creation.
鈥淭hey helped me clean things up strategically, expanding beyond Instagram to LinkedIn and TikTok, and strengthening our website and SEO so more people could actually find us as we entered a new phase of the business,鈥 Halaby says. 鈥淪ometimes entrepreneurship feels lonely. The Voice Z team came in and said, 鈥楲et us help carry some of that weight.鈥欌
Other business owners echoed Halaby鈥檚 sentiments, noting they didn鈥檛 have the time or expertise to address some of their digital challenges.
Prior to working with the students, Nelson Tractor owner Maury Collins had a 1980s video he used at trade shows to showcase his WORKALL tractor in action. The grainy video didn鈥檛 do his product justice, leaving him to fill in the gaps.
Erika Halaby, Voice Z's 100th client.
Voice Z students produced an updated video of the tractor, with informative and easily digestible narration.
鈥淭here would be no new video if it weren鈥檛 for the students, it鈥檚 as simple as that,鈥 Collins says. 鈥淣ow I don鈥檛 have to try to explain everything the tractor does; the video speaks for itself. The students did a great job.鈥
Max Ahmad, founder and CEO of Rydelinx, needed a clearer way to explain his company鈥檚 concept to potential users when he connected with Voice Z.
Rydelinx is a ride-sharing platform designed to solve 鈥渄eadhead鈥 trips, when drivers return home empty after dropping off a passenger. The app connects independent drivers, including black car, Uber, and Lyft drivers, with passengers traveling in the same direction.
鈥淭he students basically filmed us a commercial,鈥 Ahmad says. 鈥淲e鈥檝e played the video on YouTube, Facebook, Instagram, and TikTok, and it has made a difference. People watch the video and understand how the app works.鈥
Experiential Learning in Action
Other recent projects recognized at the event included a website build for Bennett Freedom Farms in Ossipee and multiple projects with Paragon Digital, which has since hired multiple 91制片厂 grads from Voice Z.
Jenna Smith '26
Jenna Smith 鈥26, internal managing director of Voice Z, says working on the Bennett Freedom Farms website build taught her the hard skills of the job, along with the soft skills for client interaction.
鈥淩unning Voice Z as a student isn't like managing a class project 鈥 it's running a business. That means leading teams, managing client expectations, making decisions, and sometimes learning the hard way that things don't always go as planned. There are deadlines, and there are consequences,鈥 Smith says. 鈥淢ost importantly, there鈥檚 accountability 鈥 to our clients, our advisor, and one another. We're not just students; we're marketing strategists working with clients. This gives us the opportunity to accomplish things that many students don't get to experience until they start their first job.鈥
Laura Carpenito 鈥26, external managing director of Voice Z, says she鈥檚 grateful for the many businesses willing to work with the students, and that the program鈥檚 strong job placement outcomes reflect its value.
鈥淭his program exists because partners are willing to invest their time, trust, and support in student leadership. And when that belief is given to students, they rise to meet it. They take ownership, they problem solve, and they deliver real value to the businesses and communities they serve,鈥 Carpenito says.
Paul College Dean Lucy Gilson says the milestone reflects 91制片厂鈥檚 broader commitment to supporting the state鈥檚 small business community.
鈥淗ow do we have an impact as the flagship institution on the success of the state? What does that impact look like? It looks like all of you,鈥 Gilson says. 鈥淯niversities are always updating their vision, mission statements, and strategic plans, and we鈥檙e no different. But one thing has remained the same: the first four words of our mission statement: we are a community. Community means students, faculty, staff, alumni, and business partners 鈥 all of us working together. And when we work together, this is what happens.鈥